1. Introduction
1.1 Effective Date
This Privacy Policy is effective as of April 29, 2025.
1.2 Purpose
Tree Times of Richmond is committed to respecting your privacy and protecting the personal information you share with us while using our website and services. This Privacy Policy outlines how we collect, use, store, and share your information when you visit https://treetimesofrichmond.com or interact with any of our online services (the “Service”).
1.3 Scope
This Privacy Policy applies only to the Service provided directly by Tree Times of Richmond and does not extend to third-party websites, platforms, or services linked on our website. Please refer to those third parties’ privacy policies for their practices.
1.4 Agreement to Terms
By using our Service, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Service immediately.
2. Updates and Changes to Privacy Policy
2.1 Ongoing Review
We may revise this Privacy Policy periodically. The most current version will always be posted on this page. We encourage users to review it regularly to stay informed about how we protect your data.
2.2 Policy Changes
Changes will take effect immediately upon being posted. Continued use of the Service after any changes means you accept those modifications.
3. Children’s Privacy
Tree Times of Richmond does not knowingly collect or solicit personal information from children under the age of 13. If we learn we have received such information without verified parental consent, we will delete it promptly. We comply with the Children’s Online Privacy Protection Act (COPPA).
4. Information We Collect
4.1 Traffic Data
We collect anonymized information that your browser automatically provides, such as:
- IP address
- Browser type and version
- Device type
- Date/time of access
- Referring pages
This “Traffic Data” does not personally identify you.
4.2 Cookies and Tracking Technologies
4.2.1 Cookies
We use cookies and similar technologies to improve your browsing experience and to understand user interaction with our site. Cookies may remember your preferences or track browsing behavior.
4.2.2 Google Analytics
We use Google Analytics to help us understand website usage patterns and performance. Google Analytics may collect cookies and usage data but does not personally identify individuals.
You may learn more or opt out via:
- Google Ads Settings
- Google Analytics Opt-out Browser Add-on
4.2.3 Facebook Pixel & Meta Ads
We may use Facebook (Meta) Pixel to track conversions, build audiences, and optimize advertising campaigns. Learn more or update your ad preferences at Facebook Ads Settings.
4.2.4 Cookie Control
You may disable cookies through your browser settings, but doing so may affect functionality of the Service.
4.3 Personal Information
When you submit a form or request a quote, we may collect the following:
- Full name
- Email address
- Phone number
- Address
- Project details or service needs
This information is only collected when voluntarily submitted through forms, emails, or phone calls.
5. Use of Information
5.1 How We Use Your Information
We may use your personal information to:
- Respond to service inquiries or contact form submissions
- Send appointment reminders or project updates
- Improve our website and service offerings
- Send marketing or promotional emails (you may opt out at any time)
- Retarget you with relevant advertising on Google, Facebook, or other platforms
5.2 Disclosure of Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
5.2.1 With Service Providers
We may share data with trusted third-party vendors who assist with marketing, advertising, website hosting, analytics, or other functions necessary to operate our business.
5.2.2 Legal Requirements
We may disclose information if required by law, subpoena, or to protect the rights, safety, or property of Tree Times of Richmond or others.
6. Data Security
Tree Times of Richmond uses industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies independently.
8. Your Choices
8.1 Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
8.2 Access & Correction
You may request access to the personal data we have about you or request that we correct or delete your data by contacting us at the address below.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:Tree Times of Richmond, Inc.
Website: https://treetimesofrichmond.com
Email: [email protected]
Phone: (804) 372-7559
Address: PO Box 714, Powhatan, VA 23139